Your Perfect Solution Starts Here!

Instant Responses to Reviews  

You can make your customers feel valued by automating timely responses to all their Google reviews across different locations.

Negative Review Alerts    

You can receive real-time alerts for negative reviews, so that you can take extra care in addressing customer issues promptly and maintain your reputation.  

AI-Powered Sentiment Analysis   

It becomes easy to understand customer emotions and opinions through advanced sentiment analysis.

Comprehensive Report    

You can quickly view comprehensive reports on your Google reviews, analyze feedback and refine your marketing strategies.

Centralized Dashboard   

Ease your review management process by effortlessly managing all your Google My Business reviews with one platform.  

Stunning Features of Google My Business Review

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Centralized Review Dashboard

You can consolidate all Google My Business reviews from different branches under one roof.

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Manage Multiple Locations Effortlessly

Keep track of reviews across all branches, ensuring consistent review management for your entire chain.

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Branch-Wise Reporting

View performance metrics at a glance for each branch with visually appealing charts.

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Word Cloud

Quickly grasp what customers love or dislike about each branch by viewing the most common words and phrases in their feedback.

How it Works

Data is Stored in Airtable

Google reviews across different locations are integrated and it is connected to Airtable.  

Redirection to Make.com

Once the Google review is submitted, and the data is saved in airtable, users will be redirected to make.com. The review will be collected via make.com.    

Review Analysis

Make.com is designed to consistently monitor the reviews across all Google Business Profile of multi-location business. This ensures that all feedback is collected in real-time. 

Analyzing the customer Sentiment

Whenever the review is received in Google my Business, we will detect and check sentimental analysis to determine whether the review is positive, negative, or neutral.    

Automated Review Responses & Alerts  

In case of positive review, airtable will collect the review and the AI will generate an automated response based on the review. If there is a negative review, an alert will be sent to email or whatsapp to the business owners and decision makers. 

SPOTLIGHT

Made Your Work More Easy With an Our Featured Review Automation Service, If you are Interested Let Us know

Support for Multiple Locations

Easily manage reviews across all your restaurant locations, ensuring consistent communication and reputation management.

It includes businesses like:

Retail Chains

Restaurants and Cafes

Fitness Centers

Franchises

Hotels and Hospitality

FAQ

Is it easy to manage reviews for a chain of businesses?

Review management software is specifically designed for business chains whereby managing reviews across various outlets is so easy and still maintains the same branding and reputation.

How does review automation system automates responses to positive reviews?

Integrated with AI, our review automation tool helps in identifying emotions of customers which in turn makes customers feel important by automating the response for the reviews then and there.

What happens if I receive a negative review?

By using review automation tool, the business owner can receive alerts in regard to negativity in reviews in a timely manner so that they can take care of any customer problems that may arise beforehand. 

Can I track reviews from multiple locations?

Of course! This unique feature helps businesses to manage and check the reviews for multiple business outlets through a single master account and hence reviewing will be standardized.

How will I know how my business across multiple locations is performing based on reviews?

In marketing point of view, review automation software has provided adequate tools that will help in strategizing how you will be able to enhance your services based on reports that will include customer’s feedback.

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