Centralized Review Dashboard
You can consolidate all Google My Business reviews from different branches under one roof.
You can make your customers feel valued by automating timely responses to all their Google reviews across different locations.
You can receive real-time alerts for negative reviews, so that you can take extra care in addressing customer issues promptly and maintain your reputation.
It becomes easy to understand customer emotions and opinions through advanced sentiment analysis.
You can quickly view comprehensive reports on your Google reviews, analyze feedback and refine your marketing strategies.
Ease your review management process by effortlessly managing all your Google My Business reviews with one platform.
You can consolidate all Google My Business reviews from different branches under one roof.
Keep track of reviews across all branches, ensuring consistent review management for your entire chain.
View performance metrics at a glance for each branch with visually appealing charts.
Quickly grasp what customers love or dislike about each branch by viewing the most common words and phrases in their feedback.
Google reviews across different locations are integrated and it is connected to Airtable.
Once the Google review is submitted, and the data is saved in airtable, users will be redirected to make.com. The review will be collected via make.com.
Make.com is designed to consistently monitor the reviews across all Google Business Profile of multi-location business. This ensures that all feedback is collected in real-time.
Whenever the review is received in Google my Business, we will detect and check sentimental analysis to determine whether the review is positive, negative, or neutral.
In case of positive review, airtable will collect the review and the AI will generate an automated response based on the review. If there is a negative review, an alert will be sent to email or whatsapp to the business owners and decision makers.
Easily manage reviews across all your restaurant locations, ensuring consistent communication and reputation management.
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