10 Smart Ways to Automate Your Restaurant to Achieve 10X Sales
Running a restaurant is a booming business. There are millions of restaurants with different cuisine and versatile target customers. The feeling that customers get from restaurants is not just about taste and variety. The quality of a good restaurant lies in factors like effective online reservations and table management, staff scheduling, streamlined payment processing, efficient feedback management, and so on. For that restaurant should systemize their workflow ensuring continuous improvement.
That’s where automation comes on board!
The idea of automating restaurant operations existed even a decade back with the help of apps, and websites. However, there were only limited options that address only specific challenges.
It’s not anymore, the same thing now! With the emergence of the advanced automation trends, there are much wider options to streamline your restaurant operation in an effective way!
From improved visibility to providing seamless customer experience, automation helps enhance productivity and increase sales for restaurants.
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Why Do You Need to Automate Your Restaurant?
Technology is rising faster than ever before, and this has also influenced the buying behavior of consumers as they expect more convenience and efficiency.
Automation helps in increasing the operational effectiveness so that the staffs are able to focus on other critical areas like engaging the customers better.
Automation integrated with artificial intelligence helps in saving costs through the absence of manual resource in making mistakes such as wrong orders as well as wrong bills comes into effect.
The automated stock inventory provides a replenishment level for fast moving items and generates an alarm when these levels are reached and accomplishes a reorder point all in one system. This cuts down the chances of a popular dish running out of stock and helps ensure a perfect level of stock at all times.
Automation makes it easier for restaurants to expand operations. With standardized processes and systems in place, replicating a successful model in new locations becomes more straightforward. This scalability is crucial for growth and reaching new markets effectively.
10 Key Challenges Automation Can Solve in Restaurant Operations
1. 65% of Restaurants Report Difficulty in Hiring
Many restaurants struggle to find and retain staff, especially during peak times. Automation tools can reduce the demand for front-of-house staff, allowing existing employees to focus on customer service and food preparation.
2. Up to 30% of Orders are Incorrect Due to Manual Order Taking
Manual order-taking can lead to mistakes, impacting on customer satisfaction.
Automated ordering systems minimize manual error. The automation directly transfers orders to the kitchen and ensures accuracy to reduce miscommunication.
3. Inefficient Inventory Management Leads 20% Food Waste
There is a possibility of overstocking or understocking which would require the management of the stocks.
Dependency on Inventory Management Automation assists in knowing the stock holding at any given time and also provides low stock alerts in order to control the purchases and the items getting wasted.
4. 45% of Customers Leave Restaurant Due to Long Waits
When many customers come to the restaurant and it is filled with crowds, ordering food may take time and this may lead to customers not coming back.
By automating the ways of booking tables and ordering food, restaurants can control the number of customers coming in so that there and adequate preparation and waiting time for the customers is less.
5. 70% of Customers Prefer Personalized Experiences
Customer engagement is challenging, yet essential for making the customers come back to spend more.
With automation, customer relation management can be well structured including provisions for storing customer data and their transactions which are important in planning promotional activities to ensure that repeat purchases are made.
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6. 80% of Promotions are Mismanaged
Tracking promotions manually results in errors and missed opportunities.
Automation can help schedule and apply discounts or promotions through your POS and online ordering systems, ensuring consistent application without manual oversight.
7. 40% of Managers’ Time Spent on Admin Tasks
Administrative tasks like scheduling and payroll can be labor-intensive.
Automation tools for staff scheduling and payroll processing can save time, reduce errors, and improve overall efficiency in managing labor costs.
8. 30% of Customers Experience Inconsistent Quality
Maintaining consistent quality across dishes can be difficult, especially with varying staff skills.
Automated kitchen display systems can standardize cooking processes and times, helping ensure consistency and quality in food preparation.
9. 60% of Restaurants Lack Effective Data Analysis
Managing and analyzing customer and operational data can be overwhelming.
Automated analytics tools can gather and analyze data from various sources, providing insights into sales trends, customer preferences, and operational efficiencies.
10. 75% of Customer Feedback Goes Unaddressed
Gathering and acting on customer feedback can be slow and unstructured.
Automated feedback systems can solicit reviews and surveys after meals, allowing for timely responses and improvements based on real-time customer insights.
Final Words
Now, it has become imperative for restaurants to adopt automation trends to match the tech pace environment and outpacing the fierce competitive market. Hence, investing in Restaurant Review Automation can be a worthwhile investment for increasing your restaurant sales.
If you have an idea for automating your restaurant operations, iSQUARE would love to make it a successful reality.
Schedule a Demo with us today to see how our restaurant automation solutions can help you enhance your sales.
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Posted by Prakathsree
On 10/09/24
